Inclusive Design entered IT not as ethics, but as a response to failure. As scale erased the “average user,” learning from the edges became a source of innovation. This chapter shows how that shift worked—and why foresight must follow the same path.
Let’s look at the dynamics in motion. Individually, these shifts might seem manageable. Collectively, they turn forward-looking thinking from a strategic luxury into a survival necessity. 1. The Bubble Ego When we look at revenue growth for leading IT companies over the last 15 years, the trend is undeniable:
Despite a long history of mutual influence between Strategic Foresight (SF) and Information Technology, foresight remains a rare beast in modern Big Tech. Even as these companies loudly proclaim to "operate strategically," SF/FS (Strategic Foresight, Futures Studies) practices are largely absent from the industry. This isn'